I just finished reading Conversational Intelligence by Judith E. Glaser, a booster shot-of-a-book for your social IQ, and one that draws. Conversational Intelligence and millions of other books are available for instant access. . Author Judith Glaser presents a framework for knowing what kind of. Editorial Reviews. From Publishers Weekly. Basing her tips on recent neuroscience research, “In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates.

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I did skim a fair bit. There is little connection between the time it takes to say the words and the impact they may have on a person, a relationship, or within an organization.

For full ownership and accountability to take place, people need to be in the conversation about how to change rather than being asked to merely comply. The coach calls the play, and everyone knows what to do, instantly. Sign Up for Our Newsletter. Want to Read Currently Reading Read. It felt as if the author wanted to write a typical business communications book, similar to many that have already been written, but wanted to differentiate this book from the crowd.

Conversational Intelligence

Quotes from Conversational In Assessing Trust — Questions to ask in interviews. The intellihence is that there is not enough application and case studies in the book.

After studying cultures for three decades, I discovered that great leaders, great cultures and great brands share something in common: Jul 15, Heather rated it it was ok.

They often fail to see and acknowledge the negative impact this has on culture. Conversational Intelligence translates the wealth of juditu insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.


How much do everyday conversations determine success? To put Conversational Intelligence to work, stop thinking of your job as managing resistance and instead accept resistance as a natural part of change.

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She helps us boost our Conversational Intelligence C-IQ to positively influence our neurochemistry, even in the moment; to express our inner thoughts and feelings to one another in ways that can strengthen relationships and success; and to influence the way we interpret reality, leading to extraordinary results.

Jul 01, Shiau Long rated it it was amazing. That’s when she starts getting into useful exercising, perspectives, and practices to reach people and build trust, etc.

Interesting elements but not enough on the neuroscience, and fairly repetitive. So while the first bit of the book was intriguing it ultimately failed to deliver a transformative punch to my life – potentially because of this deficient anthropology and narrow construct of reality.

Dec 15, Dennis Podryadchikov rated it liked it Shelves: You need JavaScript enabled to view it. She writes it from her heart and life changing experiences of coaching corporate executives. Conversational rituals make, move and manifest culture, relationships and engagement. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from acro The key to success in life and business is to become a master at Conversational Intelligence.

Why you need Conversational Intelligence

With suggestions such as welcoming more people to the inner circle and trying to trust others more, the title of the book should have been ‘A guide to driving your career into the wall’. I don’t think she was trying to subtly advertise, I think she just didn’t know how to present the book in a way that came off as authentic. I tell them what I think, they tell me what they think, but we never get anywhere.


Open Preview See a Problem? Feb 27, Rogue Wilson rated it really liked it.

Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results

Adding to the familiarity, the book was written with noticeable repetition. May 15, Emily Anderle rated it it was amazing. Judith Glaser has dedicated her life to writing this book. Good Intention – Bad Impact: The text is full of examples, and new approaches to unpacking conversational structures.

Excellent for understanding the why the neuroscience behind why things go well and not so well when communicating with others. There is no more powerful skill hardwired into every human being than the wisdom of conversations. There are no discussion topics on this book yet. We all go through our own version of an identity crisis at least once in our life. Or are there things that influence our human experience beyond just the brain?

May 15, Sonia rated it it was amazing. With C-IQ, there are three levels of conversations, each representing a way of interacting with others. Conversational rituals are how we architect a conversation and structure interaction dynamics in a conversation. Fran made calls and everyone knew how to move on the field accordingly.